Leaders in Loyalty

We know how to engage and motivate your customers

We're deeply passionate about achieving results from compelling loyalty propositions and customer relationship strategies. We can help you understand your customers intimately and deliver your brand promise at the right times, in the right ways.

ICLP understand that loyalty is about providing customers with compelling reasons to choose and stay with your brand. Whatever your ambition,our expertise and passion will guarantee a customer strategy that creates truly inspiring loyalty for your brand, anywhere in the world.

ICLP news

Airport Phone Logo

Making the most from airport marketing

New research conducted by ICLP offers insight into how airports and travel retailers can improve customer engagement and revenue, through the use of marketing communications and promotional activities.

Our services

Full service capability

Learn how our services can help you inspire, create and manage more loyal and profitable relationships.

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Insights and reports

Loyalty in the retail sector

Discover the opportunities in retail to drive customer experience, loyalty and maximise commercial returns.

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Mega Event 2014

ICLP are the lead sponsor of this year's event, 18-19 November, in New Orleans.

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Industry sectors

Proven multi-sector expertise

Discover how we develop and manage customer relationships across sectors, both locally and globally.

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Latest tweets


Read the article from @ICLP_London's Jason De Winne on his top loyalty tips for retailers here bit.ly/1xZ2pwd via @retailgazette


How can vendors achieve and manage loyalty? Read our research to find out bit.ly/1pZuxhX #channelmarketing

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