Leaders in Loyalty

We know how to engage and motivate your customers

We're deeply passionate about achieving results from compelling loyalty propositions and customer relationship strategies. We can help you understand your customers intimately and deliver your brand promise at the right times, in the right ways.

ICLP understand that loyalty is about providing customers with compelling reasons to choose and stay with your brand. Whatever your ambition,our expertise and passion will guarantee a customer strategy that creates truly inspiring loyalty for your brand, anywhere in the world.

ICLP news

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Collinson Group acquires Welcome Real-time

ICLP is pleased to announce that last week, Collinson Group, the parent company of ICLP, acquired payment solution technology Welcome Real-time as a strategic addition to the Group’s loyalty portfolio.

Our services

Full service capability

Learn how our services can help you inspire, create and manage more loyal and profitable relationships.

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Insights and reports

Loyalty in the retail sector

Discover the opportunities in retail to drive customer experience, loyalty and maximise commercial returns.

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Brazil's Customer Festival 

ICLP are exhibiting at this year's event, 20-21 October, in Sao Paulo.

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Industry sectors

Proven multi-sector expertise

Discover how we develop and manage customer relationships across sectors, both locally and globally.

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Latest tweets


ICLP parent company Collinson group strengthens loyalty offering with the acquisition of Welcome Real-time bit.ly/1uRSw1U


Zappos customer service and e-commerce loyalty - what can Amazon learn? Read More bit.ly/1B38HsV via @B2Community

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