Leaders in Loyalty

We know how to engage and motivate your customers

We're deeply passionate about achieving results from compelling loyalty propositions and customer relationship strategies. We can help you understand your customers intimately and deliver your brand promise at the right times, in the right ways.

ICLP understand that loyalty is about providing customers with compelling reasons to choose and stay with your brand. Whatever your ambition,our expertise and passion will guarantee a customer strategy that creates truly inspiring loyalty for your brand, anywhere in the world.

ICLP news

Airport Phone Logo

Making the most from airport marketing

New research conducted by ICLP offers insight into how airports and travel retailers can improve customer engagement and revenue, through the use of marketing communications and promotional activities.

Our services

Full service capability

Learn how our services can help you inspire, create and manage more loyal and profitable relationships.

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Insights and reports

Loyalty in the retail sector

Discover the opportunities in retail to drive customer experience, loyalty and maximise commercial returns.

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Mega Event 2014

ICLP are the lead sponsor of this year's event, 18-19 November, in New Orleans.

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Industry sectors

Proven multi-sector expertise

Discover how we develop and manage customer relationships across sectors, both locally and globally.

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Latest tweets


Argos to trial 10 digital hubs in branches of Sainsbury's. Read more via @BBCNews bbc.in/1zdzshI #omnichannel


Customers have flocked to buy the iPhone 6 as Apple report the biggest quarterly profit in history: bbc.in/1y48t3M #loyalty

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